Angelo Cortez

About Me

Hey! I'm Angelo Cortez, a software developer and AirBnB Superhost based in the SF Bay Area!

I started off my career as a solutions engineer at Epic, where I did development on their risk of sepsis risk and deterioration index models for hospitals. Asynchronously, I started my masters in CS @ UW Madison, where I worked under Professor Dane Morgan working on materials machine learning research.

After three years at Epic, I joined 8x8 as a software engineer where I've built UCaaS and CCaaS automations for SMBs and enterprises, creating integrations that streamline operations and drive efficiency for customers' contact centers. I also collaborate with customers on custom routing configurations to enhance call flow, automate interactions, and improve customer experience.

My current interests are applications of AI in tax, finance, and real estate.

Featured Projects

Experience

8x8

Present

Software Engineer

Building UCaaS and CCaaS automations for SMBs and enterprises

  • Created custom integrations for contact centers
  • Collaborated on custom routing configurations for enterprise customers
  • Improved customer experience through automation

Epic

3 years

Solutions Engineer

Development on risk of sepsis model for hospitals

  • Worked on healthcare analytics
  • Solved tier 4 tickets
  • Wrote MUMPS code to find hospital organizations affected by software bugs
  • Developed risk prediction models
  • Collaborated with healthcare providers

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